With over 30 years experience and a team of 1,700 dedicated customer service staff, Nan Fung Group’s award-winning and highly respected property management services ensure the seamless and efficient operation of the Group’s many residential, industrial, commercial and retail developments.
These services are delivered through Main Shine Development Limited, New Charm Management Limited, Vineberg Property Management Limited and Hon Hing Enterprises Limited. All key customer service staff working for the Property Management Department are fully experienced with relevant academic qualifications and professional memberships with industry organisations such as Housing Managers Registration Board, Hong Kong Institute of Housing, Chartered Institute of Housing (Asia Pacific Region), and the Hong Kong Institute of Real Estate Administrators.
In addition, underlining Nan Fung’s commitment to the highest possible standards, the Property Management Team is backed by ISO9001:2008, ISO 14001:2004, OHSAS 18001:2007 accreditation and Hong Kong’s Q-Mark Service Scheme certification.
We Improve Quality of Life
The Property Management Team provides high-quality management services to ensure our customers’ properties remain in the best possible condition. We take care of security, repair and maintenance, cleaning, landscaping, clubhouse management, and other home services.
Through the four property management companies, Nan Fung manages 78 properties with a total of 31,268 units covering GFA of over 27 million sq. ft.
The Property Management Team strives constantly to improve quality service to customers and its efforts have been recognised by commendations and awards from various professional organisations. Over the past years, the Property Management Team has received more than 500 external awards and commendations in various sectors such as productivity and quality, facilities management, human resources development, environmental protection, occupational safety and health, security management services and public services.
These achievements not only demonstrate our efforts in providing high-quality management services to our customers but they are also the best proof of our competitiveness in the industry.
Nan Fung is committed to achieving sustainable development by implementing “Green Strategies” to reduce carbon footprints in its daily operation. The Property Management Team enthusiastically promotes “green awareness” to all its stakeholders by working closely with green groups to organise environmental protection activities at its properties.
Waste Electrical and Electronic Equipment (WEEE) Recycling ProgramFriends of the Earth (HK)”Refill! Not Recycle” Cartridge Recycling ProgramGreeners ActionScheme of Participation by Property Management Agents in Tackling Dripping Air-conditionersFood and Environmental Hygiene DepartmentPlastic Resources Acquisition SchemeYan Oi Tong EcoPark Plastic Resources Recycling CentreGlass Bottle Recycling CampaignHong Chi Association
In June 2011, Friends of the Earth (HK), one of Hong Kong’s most active green groups, interviewed the Property Management Team for its “Waste Electrical and Electronic Equipment” issue. The article highlighted Nan Fung’s environmental achievements at its various management properties which reinforced the Group’s commitment to “Green Strategies”. These achievements include “green” elements such as a rooftop garden, and electric vehicle parking and charging facilities which are being progressively added to its management properties to provide an improved eco-friendly living environment to occupants and residents.
As a socially responsible Group, Nan Fung cares about its staff and the community. In recognition of this, in 2012, Main Shine Development Limited, Vineberg Property Management Limited and Hon Hing Enterprises Limited were awarded the “5 Consecutive Years the Caring Company Logo” while New Charm Management Limited was awarded the “5 Years Plus Caring Company Logo”.
In 2011, the four property management companies also received certificates for being a “Family-Friendly Employer” under the Family-Friendly Employers Award Scheme.